【Refund of Load Balance】

For customers who have not requested a refund
Please proceed with the refund of your balance .

• For GAICA members
• Please access the form below to request a refund.
• Refund Request Form 

• For GAICA Flex members


• From Friday, June 7, 2024 through Friday, June 14, 2024, we performed a process of refund to your SBI Shinsei Bank's PowerFlex account which is linked to your GAICA (Flex) account.
  If you have balances but no refund to your bank account during the period, the refund has not been made due to a closed bank account or other reasons.
  (We have already sent an email to the relevant customers.)
  
  For a refund, please complete the refund form above in the same manner as GAICA.

For Inquiries