You can refund the unused balance of your card.
With GAICA Flex Prepaid Card, the refund will be reflected immediately to your card balance.
Log into the Member-Only Site by entering the user ID and login password.
Click on “払い戻し” (Refund).
Choose the currency and enter amount to be refunded and click on “確認” (Confirmation).
The amount of refund will be shown on the screen, please confirm the information and click on “確定” (Confirmation) the refund will be completed when the "refund is complete" screen is shown.
A “チャージ・払い戻しのお知らせ” (Notice of Load / Refund) e-mail will be sent to your registered e-mail address.
Login to the Member-Only Site and confirm “利用明細照会” (Transaction inguiry Card Statement).