Please confirm below that the GAICA service will be terminated on May 31, 2024.

<Important information about refunds>

• ・The refund will be issued on a first-come, first-served basis and may take up to a month or two to be transferred in the event of a concentration of refund requests from many customers.
• ・If you do not plan to use the card from now on and wish to receive a full refund, please select "Cancel: Cancel the card and request a refund of the entire card balance" in "Refund method" in (2) below. If you choose to cancel, no refund fee will be charged.
• ・If you wish to receive a partial refund of the balance, a refund fee of 550 yen each (tax included) will be deducted from the card balance in addition to the refund amount.
• ・The transfer account must be a Japanese financial institution account in the member's name. (The refund may be made to an account in the name of a person with parental authority only if the member is a minor.)
• ・Please note that we may receive sales data from the stores where the card is used after the refund is completed. If this results in an insufficient card balance, please make a separate payment.。
• ・After requesting a refund please do not use your card until the refund is completed, or you may not be able to receive the refund.

<For "GAICA with Flex function" member>

• ・A GAICA (with Flex function) member should request a refund through the member-only site.
  Member-only site:https://ap.gaica.jp/p/login/RW1312010001
• ・If a GAICA (with Flex function) member requests a full refund using this form, the card will be canceled regardless of (2) refund method. Please understand this in advance.
  If you wish to receive a partial refund of the balance, a refund fee of 550 yen each (tax included) will be deducted from the card balance in addition to the refund amount.