If you have forgotten PIN, please contact GAICA Customer Service Desk. We will send you PIN in writting.
Click on “パスワードを忘れた方はこちら” (For Customers who have forgotten their passwords).
An email with instructions on how to change your password will be sent to the email address entered on STEP 2.
The confirmation screen for your new login password will be shown. Please confirm the information and click on “確定” (Submit).
When the "User ID Registration" screen is shown, the new has password has been registered.
A “ログインパスワード再登録完了のお知らせ” (Reregistering your Login Password Notice) email will be sent to your registered email address.