How to use Member-Only Site

Registering for a new password

If you have forgotten PIN, please contact GAICA Customer Service Desk. We will send you PIN in writting.

STEP 1Log into the Member-Only Site

Click on “パスワードを忘れた方はこちら” (For Customers who have forgotten their passwords).

STEP 2Enter your email address
  • (1) Enter your email address and click on “確認” (Confirm).
  • (2) A confirmation screen will be shown. Please confirm the contents and click on “送信” (Send).
    • A confirmation code required for registering your new password will be sent to the e-mail address you have just entered.
    • Registration new password does not complete at this point.
STEP 3Registering your new password

An email with instructions on how to change your password will be sent to the email address entered on STEP 2.

  • (1) Click on the URL printed e-mail.
  • (2) Enter information such as your User ID, Date of Birth, new password and confirmation code printed on the email and click on “確認” (Confirm).
STEP 4Your new password has been registered

The confirmation screen for your new login password will be shown. Please confirm the information and click on “確定” (Submit).
When the "User ID Registration" screen is shown, the new has password has been registered.

A “ログインパスワード再登録完了のお知らせ” (Reregistering your Login Password Notice) email will be sent to your registered email address.

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Member-Only Site

Members may log in with own user ID and password.

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